Simply send a message with:

• Your design (or photo of one of our designs you’d like) or idea for what you would like
• Preferred size
• Colour choices
• Any personalisation details

Alternatively you can purchase our existing designs through the shop.

A 10% deposit is required to secure your build slot. Final payment arrangements can vary depending on the size and customisation of the project.

All items are made to order and no stock is held. However, you are more than welcome to visit the workshop by arranging an appointment via message or telephone.

As each piece is custom made, prices depend entirely on the size, number of layers and complexity of your design, so prices are only determined once we have discussed what you would like. As a guide, a 40cm, single layer piece in 2 colours is £30 and prices increase from there.

Yes, gift vouchers are available for purchase through the website.

Yes — custom work is our speciality. We create personalised wall art from photos, ideas, pets, family names, businesses, logos and more.

Absolutely. Most designs can be customised in different colours and finishes to suit your home or space.

Yes — pet portraits are one of our most popular custom pieces. We work closely from your photos to capture the likeness as accurately as possible.

Yes — we create custom business signage, logos, plaques and branded wall art.

Yes — customer artwork, logos and drawings can often be converted into custom wall art or print-ready pieces.

We can create artwork inspired by styles or ideas, but we avoid directly copying other artists’ work.

No — all items are made from high-quality laser MDF. Depending on the design and intended use, we also work with Malaysian plywood and acrylic.

Yes but this needs to be requested as our standard material is MDF which is only suitable for indoor use. Wooden pieces made from Malaysian plywood can be used outdoors if sealed correctly, although we currently no longer offer clear coating services ourselves or take responsibility for weather damage. We also offer acrylic for outdoor use.

Yes — every piece is individually designed, prepared and finished with care in Scotland.

Most designs can be created in multiple sizes, ranging from smaller wall pieces at 40cm to large statement artwork up to 3 metres wide when joined.

We are currently limiting smaller custom pieces under 60cm to help manage workload and focus on larger projects and existing orders.

Due to high demand, current turnaround times at May 2026, are approximately 14 weeks for wooden wall art and 3-7 days for art prints.

Southern Cross Custom Laser is currently run by one person, so response times may occasionally be slower during busy periods. Every message will be answered as soon as possible. Please do not send enquiries through post comments as they are extremely difficult to keep on top of.

We can ship pieces up to 80cm within the UK and up to 60cm internationally. Larger pieces over 80cm will require collection from Falkirk.

Postage typically ranges from £6–£20 depending on the size and weight of the order.

Yes — we now also offer high-quality giclee art prints from A5 to A2 sizes and framed options on selected designs.

Whilst demand for our custom wall art is currently so high, we are unfortunately unable to offer engraving services.